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Hope Financial Loan Modification Scam

June 17th, 2009

A group of scammers has been cold calling consumers posing as Hope Financial, a legitimate loan modification company that helps negotiate debt with credit card companies and banks. Apparently the scammers ask for consumers credit card information in order to charge them for “debt modification”. Hope Financial has been featured on the CBS Evening News and the New York Times; however, they don’t cold call consumers or take credit card payments over the phone.

If you’ve received any such call you should note the number that call you, the person who called, and the time of the call and report it to: info@hopefinancialusa.com. If you are looking for credit card debt help from Hope Financial, you can find their official website here. Their official phone number is 800-242-0500.

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  1. Cindy Gore
    May 19th, 2010 at 12:02 | #1

    Lisa White called me and said she was with Hope Financial. She said in order to save my home I could pay Hope Financial $199.00 for 6-12 months and they would call my credit card companies and settle with them. I pay $755 in credit card debt. She said she could get my payment to my credit cards down to $456.50 per month. Her phone number is 888-343-3442 extension 4503. Is this a scam? Thank you.

    Cindy Gore
    931-249-0661

  2. Gary West
    September 9th, 2010 at 15:23 | #2

    I’ve been talking to Hope Financial Group in hopes of help for home loan modification. Well after taking over $1800 from me, I’ve heard nothing from them. Can get a response from email or phone. Some of the numbers they refer too don’t even have voicemail setup or the voicmail is full. Here are some of the names I’ve talked too.

    Katie Kelley 904-297-3074
    Celia Larson 904-637-1809
    Brittany Bolton 904-435-4673

    Did I just get scammed? This is so not cool and I don’t know what I’m going to do now.

  3. Joe Babbaganoush
    September 30th, 2010 at 10:08 | #3

    The name of this company is Financial Hope For America. If they were posing as Hope Financial, then yes it is a scam. If not and you got the 2 mixed up, then probably not. Do homework people before you hire any debt settlement or loan mod company to work on your behalf. Any company that takes an advance fee in either vertical is a scam. Buyer Beware !

  4. Randi Andres
    October 7th, 2010 at 10:42 | #4

    Jorge Palacio , he said he was with Hope Financial GROUP AND THEY COULD HELP US WITH A LOAN MODIFICATION, WELL AFTER FAXING THEM ALL THE NECESSARY PAPERWORK NEEDED , AND SENDING THEM A CASHIERS CHECK IN THE AMOUNT OF $1795… I NEVER HEARD FROM THEM AGAIN, ALL THEIR NUMBERS ARE DISCONNECTED AND THERE IS NO WAY OF REACHING THEM….. I ALSO SPOKE TO A BRITNEY(LAST NAME UNKNOWN) AND A KATIE SHELLEY…. I HAVE JORGE AND KATIES EMAIL ADDRESSES AS WELL IF NEEDED…. U CAN EMAIL ME AT CARANDR8@YAHOO.COM AND I CAN GIVE U FURTHER INFO…..THE NUMBERS THEY USED WERE : 904-435-4673(BRITNEY’S NUMBER)THIS IS THE ONLY NUMBER STILL ACTIVATED, BUT THE VOICEMAIL PICKS UP IMMEDIATELY- IT SAYS ,( “THIS IS BRITNEY WITH HOPE FINANCIAL I’M EITHER AWAY FROM MY DESK OR BUSY ASSISTING ANOTHER CUSTOMER etc,…”)…. jORGE GAVE ME HIS PERSONAL CELL # WHICH I THOUGHT WAS STRANGE…IT is 904-881-6822…AND THIS IS THE 3RD # GIVEN TO ME TO CONTACT THE COMPANY: 904-637-1806…. HOW DO THEY HAVE THE HEART TO TRY TO RUN A SCAM ON PEOPLE WHO NEED ASSISTANT. I HOPE U CATCH THEM….

  5. May 22nd, 2012 at 19:11 | #5

    Stay away from any debt consolidation caompny that promises to cut your debt and payments in half through debt settlement .This is a risky tactic of deliberately ceasing all payments to creditors and forcing your accounts into default to attempt settlements. You pay a monthly fee to a debt consolidator .this entire fee goes towards building a settlement account and to the consolidator’s fees to “settle” your accounts in the future. Your credit card companies will deliberately not be paid so that all the accounts will default/charge-off so that they can attempt settlements at around 50%. If you are current on your accounts, this process will ruin your credit rating for sure. Debt settlement is like a roll off the dice with your finances You can never predict how your creditors will respond to the deliberate defaulting of your accounts they might settle at 50% or they might serve you a summons, take you to court and if they win, you could be looking at wage garnishment.Many people who sign up with “debt consolidation” firms incorrectly assume that they have the power to force your creditors to accept settlements they don’t. Your creditors have the right to refuse settlements and take you to court. Note: These places will not work with student loans.

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