Top 10 Banks Rated by Customer Satisfaction

I mostly write about interest rates on this blog, but another important factor when looking at banks is customer satisfaction. Everyone knows how important it is for a bank to have great customer service and most people are willing to take a small cut in interest rates in order to work with a bank that treats them fairly when a problem arises.

Due to the importance of this factor I’m listing the top 10 banks rated by customer satisfaction by JD Power.

  1. Northwest Savings Bank
  2. Susquehanna Bank – PA, MD, DE
  3. Bank of the West
  4. BankAtlantic – Florida
  5. Regions Bank
  6. Suntrust Bank
  7. Commerce Bank – Midwest
  8. Eastern Bank – New England
  9. Flagstar Bank
  10. Independent Bank – Michigan