Top 10 Banks Rated by Customer Satisfaction

I mostly write about interest rates on this blog, but another important factor when looking at banks is customer satisfaction. Everyone knows how important it is for a bank to have great customer service and most people are willing to take a small cut in interest rates in order to work with a bank that treats them fairly when a problem arises.

Due to the importance of this factor I’m listing the top 10 banks rated by customer satisfaction by JD Power.

1. Northwest Savings Bank
2. Susquehanna Bank – PA, MD, DE
3. Bank of the West
4. BankAtlantic – Florida
5. Regions Bank
6. Suntrust Bank
7. Commerce Bank – Midwest
8. Eastern Bank – New England
9. Flagstar Bank
10. Independent Bank – Michigan

Related posts:

1. Best Bank Deals for April 2009
2. March 2009 Bank Deals

Banking Summaries